About the Author

16824280347_4a30c0158a_bLaura Craigsone started as a high-school economics teacher, after which she got a job in a web marketing firm based in Los Angeles. Laura has the distinction of being the only expert whose primary work is running a client services firm. She has worked with clients like Crayola, Linked In, and Intuit. She tries to contribute to the community through social media and blogging. You can get a taste of Laura’s wisdom on Twitter and Google+, but also take a look at her great articles on this blog!