Cover Stories
National Unlimited - One Stop Shopping, Streamlining Prepaid Fulfillment
Michelle James
Posted on Apr 21, 2010 - 12:01 PM
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National Unlimited provides wireless distributors, retailers, merchants, independent sales organizations and consumers with prepaid products and services. National Unlimited is a provider of both, handsets and MVNO/carrier prepaid airtime replenishment. They offer products, airtime and logistics fulfillment throughout the entire prepaid sales channel alleviating confusion and potential revenue losses. Engaging with a single distributor can make life much easier for a wireless retailer or merchant. The National Unlimited team sells to distributors, merchants as well as directly to consumers. Their relationship managers are cross-trained to identify and satisfy all distribution channel needs. Their relationship managers' primary responsibility is to provide sales and service solutions for distributors by advising the right prepaid product based on that distributor's customer's needs. National Unlimited incorporates English and Spanish speaking personnel to provide the best communications within their distribution channels.In their effort to be a 'one stop shopping' resource for retailers, National Unlimited handles global fulfillment of handsets. Through their parent company's manufacturing division in China they are producing new and refurbished handsets for Simple Mobile. They sited as the only authorized distributor to have an agreement with Simple Mobile to manufacture and distribute their handsets nationwide. National Unlimited distributes bulk handsets to retailers as well as directly to consumers. They own and operate their own warehouse where all inventory is quality-tested. They have in-house capabilities to imprint handsets with co-branded logos for retailers and MVNO's as well as manage any reverse logistics needed by retail organizations. National Unlimited retail customers can participate in their robust trade-in program.
Along with their prepaid services, they offer aggressively priced POSA solutions, both the traditional credit card terminal and Internet-based application for bill pay, money transfers, as well as facilitating customer loyalty programs. The customer loyalty programs from National Unlimited are able to track customer accumulated points based on wireless phone bill usage and payment. Customers accumulate points when they top-up during three consecutive months. Loyalty programs are a fairly new concept to the wireless prepaid sector. However, National Unlimited believes by adding loyalty programs to the prepaid product mix gives the retailer an opportunity to better develop a longer-term relationship with their repeat customers.
The wireless retailer can benefit from doing business with National Unlimited by streamlining a single resource who can help them save time in sourcing equipment, kitting, packaging, programming and other necessary steps to create a seamless and rewarding customer experience. National Unlimited offers a warranty program for defective products. Different retailers have different customer needs, therefore specific distribution program needs. The National Unlimited team offers end-to-end support and customized solutions for all products they sell. According to Frank Turner at National Unlimited, "We have qualified regional-based distributors and independent sales organizations to service the largest of cities as well as rural areas. At National Unlimited, we invest in our dedicated personnel to assist with specialized needs of our merchants. A new retailer can start selling like they've been in business for years. We can provide all the products to satisfy the majority of their customers' needs, from drop shipping handsets, wireless airtime, international long distance, bill payments, money transfers, RTR to most South American and Asian cell service providers, just to name a few of the products we offer. We also specialize in sourcing handsets with added specific applications, banners or flashing." Frank continues, "With the various prepaid product and service options at National Unlimited, retailers can concentrate on selling instead of juggling multiple vendors to meet their sales goals."
The team at National Unlimited acts as experienced prepaid advisers with their retail partners to customize product distribution by helping retailers to identify products that will sell best in their environments. "We assist the distributor and merchants in educating and proposing new leading items for increasing sales and profits. Distributors and retailers receive shipping discounts when placing orders through the National Unlimited system. We continue to build upon our national recognition of the National Unlimited brand by providing a loyalty program for end users. We are very excited to offer our loyalty program that awards customers in as little as three months with custom store gift card and other customized loyalty programs for chain locations", says Frank Turner.
To inquire more about National Unlimited and prepaid solutions for your distribution channels call 1.888.335.9692. Visit www.nationalunlimited.com for more details.