Michelle James
The iQmetrix New RQ4 is Rethinking Retail
A company that cites innovation as one of its core values, iQmetrix has a history of continually upgrading its retail management software with new features and functionality for its clients. The latest evolution of their product, RQ4, goes beyond the scope of most upgrades, representing a whole new generation of retail management systems. Reengineered to take advantage of new technologies, RQ4 combines the comprehensive functionality clients have come to rely upon to manage their business with a new intuitive design that delivers a superior experience for both users and customers.
The redesigned interface allows retail staff to use the software with very little training, allowing wireless retailers to reduce training costs, prepare sales teams for the sales floor very quickly, and serve customers efficiently. To improve the wireless customer experience, RQ4 introduces new in-store screens to allow customers to browse through available phone models and compare prices and features on their own. At the point of sale, customer facing screens allow salespeople to guide customers through the check-out process, provide additional product information and suggest accessories and promotional items. “We understand that a retail business depends on customer satisfaction,” explains Christopher Krywulak, iQmetrix President and CEO, “RQ4 bridges the customer-retailer gap using interactive, visually appealing and easy-to-use technology.”
How does RQ4 help your workforce reach their full potential? People and technology must operate smoothly together in a retail store to drive the right decisions and behaviors. RQ4 ensures that users have access to the features and information they require to achieve superior results. A range of personal options in RQ4 allow users to customize their workspaces to fit their own personal and job requirements. Users can choose from a variety of widgets to tailor a home page that places the information and tools they need, from a real-time commission calculator to the latest sales contest standings, at their fingertips. Retailers can also use custom skins to incorporate their own store branding, truly making their user experience feel like their own.
How did iQmetrix design RQ4? RQ4 is the product of countless hours of consulting with iQmetrix customers over the years, continually growing and shaping the software to meet clients’ needs. To test and approve the Beta version of RQ4, iQmetrix assembled a Trusted Advisory Group (TAG) of clients to identify the product’s strengths and weaknesses relative to their own retail experience. iQmetrix developers made adjustments to RQ4 based on the TAG’s review and created what the company calls the “ultimate experience” for wireless retailers.
iQmetrix is a trusted leader in bringing innovative retail management software solutions to the wireless retail community. The iQmetrix team of over 100 talented individuals is driven by innovation and customer service. They are a dedicated team ready to help wireless retailers get the most out of their businesses. How do you want to grow? To check out the live demo of RQ4, visit http://www.iQmetrix.com.